Returns & Exchanges
At Sindhi Dry Fruits, we strive to provide the highest quality premium nuts and dried fruits, but if your order arrives damaged or incorrect, we offer a hassle-free return policy within 48 hours of delivery. Due to the perishable nature of our products, we ensure all returns are handled with strict hygiene and quality standards.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp within 48 hours of receiving your package, providing your order number and clear photos of the issue.
- 2.Quality Verification
Our quality assurance team will review your claim and the provided images to verify the condition of the product and eligibility for a return or replacement.
- 3.Package Pickup
Once approved, we will arrange for a reverse pickup from your address; please ensure the items are in their original packaging with the seal intact if applicable.
- 4.Refund or Replacement
After the returned product reaches our warehouse and passes inspection, we will immediately process your full refund to the original payment method or dispatch a fresh replacement.